Power Virtual Agents

Empower everyone to easily create conversational bots

Build intelligent bots in minutes using Generative AI and respond rapidly to customer and employee needs at scale with Power Virtual Agents.

Elevate the conversation

Quickly build sophisticated and actionable bots to handle conversations of varying levels of complexity.

• Build bots quickly with Generative AI: Make, test, and publish powerful bots faster using AI within a low-code graphical interface, now with Generative AI support for design and responses (preview).
• Deploy across channels and languages: Engage with customers and employees in multiple languages across websites, mobile apps, Facebook, Microsoft Teams, or any channel supported by the Azure Bot Framework.
• Scale securely with centralized management: Deploy bots securely using central administration, built-in security roles, and simple management across environments to maintain compliance and governance.
• Improve your bots over time: Automatically track critical KPIs and identify future bot topics, plus let self-learning AI with natural language processing continuously improve your bots.